We are exclusively supporting an international igaming group with a Remote Thailand Country Manager role.

Duties:

Product Localization:

• Work with the product development team to customize and localize the online casino and sportsbook platform to suit the preferences and needs of the local market.

Customer Support:

• Oversee customer support operations to ensure timely and effective resolution of customer issues.
• Gather customer feedback and insights to improve services.

Community Engagement:

• Engage with local communities and relevant organizations to build a positive brand image.

Market Analysis:

• Conduct thorough market research to understand the online gambling landscape in the target country.
• Identify opportunities, trends, and potential challenges in the local mark

Business Development:

• Develop and implement strategies to expand the online casino’s presence and market share in the designated country.
• Establish partnerships and collaborations with local businesses, affiliates, and other relevant stakeholders.

Reporting and Analysis:

• Analyze data to make informed decisions and drive continuous improvement

• Create and monitor key performance indicators for the geo and develop tasks for departments to achieve the set goals 
• Conduct periodic bench-marking against competitors in collaboration with the Marketing Department. 
• Research and analysis for the acquisition department to discover new opportunities and get the most value from current partnerships 
• Generate monthly reports on key result indicators and communicate results to senior management within the company 
• Search for and integrate unique products specific to the geo 
• Provide local expertise based on personal knowledge and/or with the involvement of local experts

The ideal candidate:

• Native Thai speaker or excellent written and spoken Thai
• A few years’ experience in the industry
• Sound knowledge on how to generate traffic
• Ideally located in nearby time zone